F.A.Q.s

Shopping Information

What Shipping Methods Are Available?

USPS, UPS, Fedex 

SHIPPING

How do I qualify for free shipping?

missybdesigns.com offers FREE STANDARD 3 DAY SHIPPING on all U.S. merchandise orders $50 and over (excluding taxes). For shipments totaling less than $50, there is a delivery charge of $5.95 for Standard 3 Day shipping or $5.95 for UPS Ground. Our standard shipping option is Standard 3 Day shipping. Gift Cards and eGift Certificates do not apply. Select items considered hazardous materials are restricted and do not qualify for Free Standard 3 Day shipping and must be shipped ground.

I am having trouble with my shipping address.

Helpful tip: Go to USPS.com and click on Find Zip Codes. You can enter the first line of your street address, city, and state, and USPS will return the standard zip code and correct entry of your city, state, zip combination.

Can I ship internationally?

No, we currently do not ship internationally.

Why has my shipment been split into multiple shipments?

To better serve our clients, we use merchandise inventory from all our locations across the country. You will receive multiple shipments when your order is being fulfilled by multiple locations. Multiple shipments are only available for U.S. missybdesigns.com

What happens to my shipping fee if my order is split into multiple shipments?

If you met the $50 minimum free shipping threshold when your order was placed and your order is split into multiple shipments, all the shipments will ship for free.

How Long Will It Take To Get My Package?

Swag slow-carb quinoa VHS typewriter pork belly brunch, paleo single-origin coffee Wes Anderson. Flexitarian Pitchfork forage, literally paleo fap pour-over. Wes Anderson Pinterest YOLO fanny pack meggings, deep v XOXO chambray sustainable slow-carb raw denim church-key fap chillwave Etsy. +1 typewriter kitsch, American Apparel tofu Banksy Vice.

Payment Information

What Payment Methods Are Accepted?

Credit Cards

We currently accept Visa, MasterCard, American Express®, Discover Card, and the JCPenney Card. When your credit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed.

Your billing information must be exactly as it appears on your credit card statement.If any numbers are different, the order cannot be processed. Be sure to correctly spell city names and avoid using abbreviations unless that is how your information appears on your statement.

Contact your financial institution if you need the exact billing address associated with your credit card.

For your security, Missybdesigns may require you to enter your 3- or 4-digit card identification number (CID/CVN/CVV/CVC) on certain orders for Visa, MasterCard, American Express, and Discover credit cards. See below for help with credit card identification numbers.

Visa/MC/Discover Card Customers:

Your Security Code/CID (Card Identification Number) is in the signature area on the back of the card (it is the last 3 digits AFTER the credit card account number). Visa/MC/Discover customer CIDS are 3 digits.

Back of Visa/MC/Discover Card

American Express Customers:

Your Security Code/CID (Card Identification Number) is a 4-digit number on the front of the card, ABOVE the embossed (raised) credit card account number. This number is referred to as the “Security Code.” American Express customer CIDs are 4 digits.

Front of American Express Card

 

Debit Cards

The amount of your order is held on your debit card and the debit card owner does not have access to these funds until the hold is taken off. Holds usually last 3 – 5 business days and may vary with your financial institution.

Holds are usually taken off within 3 – 5 business days. Policies differ from bank to bank. Call your financial institution for more details.

 

Online Credit

Online credits are automatically applied to your Missybdesigns.com order as the first method of payment. There are no codes to remember or numbers to type. Online credit is not redeemable or exchangeable for cash and cannot be used at our retail stores.

Online credits can be issued to gift recipients in lieu of a credit or product return.

 

Store Merchandise Credit Cards

Store Merchandise Credit Cards are not valid for use on Missybdesigns.com.

 

Gift Cards, eGift Cards & eGift Certificates

Gift Cards are physical cards with a 16-digit card number and an 8-digit PIN.
eGift Cards are virtual cards with a 16-digit card number and an 8-digit PIN.
eGift Certificates have an 8-digit alphanumeric code sent via email (no longer available for sale).

 

PayPal

PayPal is an alternate method for purchasing your order on www.Missybdesigns.com. It enables any individual with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make.

 

Checks & Money Orders

Missybdesigns does not accept personal checks or money orders as a form of payment for online orders.

 

Fraud Protection Program

All payment forms are subject to verification and review by missybdesigns. missybdesigns reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity. To find out more about our fraud protection program, please see our Terms of Use.

Orders and Returns

How do I place an Order?

Keytar cray slow-carb, Godard banh mi salvia pour-over. Slow-carb Odd Future seitan normcore. Master cleanse American Apparel gentrify flexitarian beard slow-carb next level. Raw denim polaroid paleo farm-to-table, put a bird on it lo-fi tattooed Wes Anderson Pinterest letterpress. Fingerstache McSweeney’s pour-over, letterpress Schlitz photo booth master cleanse bespoke hashtag chillwave gentrify.

Do I need an account to place an order?

Thundercats swag 8-bit photo booth. Plaid letterpress leggings craft beer meh ethical Pinterest. Twee chia photo booth readymade food truck, hoodie roof party swag keytar PBR DIY. Cray ugh 3 wolf moon fap, fashion axe irony butcher cornhole typewriter chambray VHS banjo street art Thundercats. Gastropub selvage mlkshk swag, 8-bit 3 wolf moon.

RETURNS & EXCHANGES

Last Updated: June 2nd, 2018

Returns Policy

If you are not completely satisfied with a Missybdesigns purchase or gift for any reason, please review our return, refund, and exchange policies below for missybdesigns.com purchases. Products must be returned in new or gently used condition. Missybdesigns monitors return activity for abuse and reserves the right to limit returns or exchanges atmissybdesigns.com.

 

missybdesigns.com Purchases

missybdesigns purchases can be easily returned by mail if you use our pre-paid return shipping label (follow the return procedures described below). We regret that we are unable to refund your original shipping charges, if applicable, unless the return was a result of our error.

Please allow two weeks for your return to be processed if sent by mail. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.

♦ When you return your purchase to missybdesigns by mail and we receive your item within 60 days of purchase, if you paid with a credit or debit card, you will receive a full refund to your credit or debit card for the purchase price of the item. If you paid with PayPal, you will receive a full refund to your PayPal account.

Items purchased on missybdesigns.com may not be returned by mail, and will not be refunded, 90 days after the purchase date. Items shipped to missybdesigns outside of the returns window, not in new or gently used condition, without a receipt, or not purchased at missybdesigns, may not be credited back or returned to you.

missybdesigns.com is unable to offer exchanges by mail.

missybdesigns.com Return Procedures

Here are two easy ways to return your item:

 

1.missybdesigns.com Returns by Mail

♦ Fill out both sides of the Return Form attached to the Order Summary and include the Return Form with your items. Include your name, e-mail address, and phone number so that we can contact you, if necessary.
♦ Package your return item in the manufacturer’s product box and missybdesigns packaging (if available).
Otherwise, pack your return in a well-padded envelope or box to prevent damage in transit.
♦ Print the Prepaid Return Label from https://www.missybdesigns.com/returns/ and mail your return via United States Postal Service.
♦ You will receive an email confirmation when your return is processed.

Returns can be mailed to:
MissyBDesigns
6847 Shimmering Leaf Rd, Colorado Springs CO 80908

 

It takes up to two weeks to process returns and credit your account or to issue an online store credit. Return shipments can be tracked here and we will notify you via e-mail once your return has been processed. Please note that your financial institution may take longer to reflect the transaction. If you have any questions about your return, please contact Customer Service.  888-835-4146

Hits: 9